FAQs

Straight answers, from the field.

What operators ask us most about DRI Systems, CORE™ and how we work across every site. If your question isn't here, ask us directly. We know IT.

Bennie thinking it over

DRI Systems & CORE™

What does DRI Systems do?

We're an Operational Infrastructure Partner. Instead of selling pieces, we take responsibility for how your sites stay connected, visible and under control, from before the need is even defined to long-term support. Every layer is planned, deployed and sustained as one ecosystem through CORE™, so each location works the same way and growth doesn't add risk.

Who does DRI Systems work with?

We work with IT directors, operations leaders and organizations that run many locations, or one large, complex one: enterprises, government, large campuses, hospitality and RV resorts, with operators like ELS. What they have in common is complexity: they need to open, upgrade and grow without adding risk at every new site.

Where is DRI Systems based?

Our home base is St. Cloud, Florida. Our crew works nationwide, so whether your sites are in one state or across the country, they get the same team and the same standard.

How is DRI Systems different from a regular IT contractor?

Most providers deliver one system at a time and leave the coordination to you. We bring every layer together as one ecosystem and run it all through CORE™, our standardized execution model. You get one partner, one point of accountability and the same standard at every location, built on more than 25 years in the field.

What is CORE™, the DRI Systems execution model?

CORE™ is how we run every deployment. It is built on field experience and connects your operation with our technical and field teams from discovery through ongoing support.

  • C
    Coordinate. Your needs, site requirements, scope and stakeholders stay aligned through continuous communication.
  • O
    Orchestrate. Design, specialists, materials and schedules come together in sync.
  • R
    Resolve. Constraints are anticipated and handled before, during and after deployment.
  • E
    Execute. Every solution is deployed, configured, verified and documented to the same standard.
Is CORE™ a separate service clients have to buy from DRI Systems?

No. CORE™ isn't a product or an add-on. It's the execution model behind every deployment we do, from a single site to a nationwide rollout. Whatever layers you need, they all run through it.

What does the DRI Systems tagline “We know IT” mean?

“We know IT” is our way of saying that we've lived it: complex operations, distributed sites and the standards that keep them running. It's not a boast. It's a record built over more than 25 years in the field.

Scope & existing sites

Can DRI Systems take over a site that another provider set up?

Yes. Most systems worked for the operation they were designed for; the operation grew. We walk the site, document what exists, decide what stays and what gets retired, and bring everything under one standard, without having to start from zero.

Can DRI Systems work with a client's current equipment and providers?

Yes. We don't replace things for the sake of it. When equipment still performs, we keep it and integrate it. When your internet or system providers are involved, we coordinate with them so you don't have to manage the conversation yourself.

Does DRI Systems supply the equipment and materials?

Yes. Sourcing the right equipment and materials is part of how we plan each project. As part of Orchestrate, we define and synchronize the technical design, specialists, materials and schedule for each site, so everything arrives together.

Capabilities

Does DRI Systems deploy Wi-Fi 7?

Yes. DRI Systems designs and deploys enterprise WiFi, including Wi-Fi 7 (IEEE 802.11be), across 2.4, 5 and 6 GHz where devices and local regulations allow. Wi-Fi 7 adds Multi-Link Operation (MLO), 320 MHz channels in 6 GHz, 4096-QAM and preamble puncturing for more capacity and efficiency. Those gains need compatible access points and client devices, and Wi-Fi 7 doesn't extend coverage on its own, so every design starts from an RF plan for your site.

What makes DRI Systems WiFi enterprise-grade?

The design and the way it runs: RF planning for capacity, centralized management, separate employee, guest and IoT networks, and quality of service (QoS). Authentication uses 802.1X with RADIUS, preferably certificate-based, and WPA3-Enterprise where supported, with 802.11k/v/r roaming when devices support it. Each project closes with RF measurements, connectivity and roaming tests against acceptance criteria agreed up front.

Can DRI Systems extend connectivity where fiber is hard to deploy?

Yes. Where fiber is impractical, DRI Systems uses high-capacity, latest-generation radios, including Terragraph 60 GHz wireless transport, to carry traffic from access locations to the main network. Every link is validated for line of sight, distance, rain, obstructions and local spectrum rules before it's committed to the design.

What does DRI Systems' network infrastructure include?

Switching, routing, segmentation, PoE and transport, designed per site. Layer 2 switching connects local devices, Layer 3 routing links subnets, and VLANs with access rules and firewalls separate users and systems. Ports, uplinks and PoE budgets are sized for every connected device, with redundancy, monitoring and configuration backups so the network stays maintainable. Multigigabit and fiber uplinks are added where demand justifies them.

How does the network support WiFi, cameras and access control?

Each system gets its own segment and the capacity it needs. The wired LAN feeds access points with PoE and uplink capacity; cameras, recorders and access controllers run on separate segments, and video bitrate and recording traffic are part of capacity planning from the start. Traffic between segments follows explicit routing and security policies, so one system never competes blindly with another.

What video surveillance (CCTV) systems does DRI Systems deploy?

Professional and enterprise IP video surveillance: IP cameras, PoE connectivity, recording and storage, live view, playback and authorized export. Cameras are chosen for field of view, required detail, lighting, motion and wide dynamic range (WDR), because resolution alone doesn't make an image usable. Storage is sized from camera count, bitrate, recording schedule and the retention you need.

Does DRI Systems work with Milestone XProtect?

Yes, as an optional enterprise video management system (VMS) when you need broader management, integrations or multi-site operation. XProtect can run locally, hosted or hybrid, including on cloud infrastructure such as AWS, chosen after technical and commercial validation. A basic CCTV system works on its own; compatible cameras can be reused under the VMS after ONVIF and device support are verified.

Can surveillance and access control work together?

Yes, through a compatible connector. Access events such as access denied or door held open can bring up the related camera in Milestone XProtect, live or recorded, and authorized operators can issue supported door commands from the VMS. The access system stays responsible for door permissions, and every integrated workflow is tested by event, command, role and failure scenario.

What access control does DRI Systems deploy?

Physical access control for doors, gates and other entry points: readers, controllers, locks, monitored inputs and the management platform. Credentials can be card, mobile or PIN, with user groups, schedules and permissions, and reader links can use OSDP with Secure Channel encryption when configured. Platforms can be managed locally or from the cloud, across one site or many.

Does access control keep working if the network goes down?

Within tested limits. Supported controllers store rules and event data for defined offline operation, and backup power, door-release behavior and recovery are validated for the selected hardware and site. A cloud interface alone doesn't guarantee continuity, so offline behavior is part of the design and the acceptance tests.

What is Coordinated Equipment Rollout?

Nationwide deployment of workplace technology, such as computers, business telephones, printers and their connectivity, across one or many locations. DRI Systems handles the full sequence: assess, plan, prepare (procurement, staging, configuration and shipping), deploy, verify, close out and support, on one coordinated schedule and to the same standard at every site.

How does DRI Systems coordinate a rollout with our IT team?

Through DRI Technical Operations, which coordinates field activity and escalates onsite issues directly to your IT team. Devices are configured by DRI under approved requirements or under your IT team's direction, while your team keeps user accounts, permissions, application provisioning and security policy. Open items are reported for follow-up, never marked as resolved.

What happens to the equipment removed during a rollout?

It's inventoried and recorded, then transferred, returned, retained or disposed of according to your instructions. Provider returns, data sanitization, recycling and shipping are scoped separately unless they're included in the project.

What cabling standard does DRI Systems use?

New copper Ethernet runs are Cat6 or Cat6A, and existing Cat5e or lower-category cabling is assessed and replaced to meet your standards. Work also covers voice and coaxial cabling, pathways, outlets, patch panels, racks and cabinets. Industry frameworks such as ANSI/TIA-568, 569 and 606 can inform project specifications for cabling, pathways and labeling.

Does DRI Systems certify structured cabling?

Every run is verified functionally with network cable testers and connected-device checks, and the work is documented in a photographic completion report. Formal Cat6/Cat6A certification reports with specialized instruments, as well as fiber-optic installation, are included only when expressly agreed for the project.

Can DRI Systems reorganize our MDF/IDF closets?

Yes. DRI field teams clean up and reorganize MDF/IDF closets, install or replace racks and cabinets, relocate equipment, replace cable and remove redundant infrastructure once you approve it. In occupied facilities, existing connections stay live until replacements are ready, and cutovers are coordinated with your IT and onsite teams.

Process & timeline

What happens in a DRI Systems CORE™ Assessment?

We look at your locations, the systems you have, what's working, what's holding you back and what's coming next, like new openings or upgrades. The goal is a clear scope built around your operation, not a package.

How long does a DRI Systems project take?

It depends on the scope and the number of sites, and we set the timeline with you before day one. A single-site upgrade and a nationwide rollout are very different projects. What doesn't change is the order: permits, materials, specialists and schedule are aligned before deployment, so the timeline we agree on is one we can hold.

Does a client need to manage the project on their side when working with DRI Systems?

No. Coordination is our job. We align with your stakeholders, handle the logistics and keep communication continuous, so the project moves forward without pulling you into every decision. You stay informed without having to chase updates.

What does DRI Systems do if something unexpected comes up on site?

Real operations have constraints. We anticipate them before deployment, address them on site and stay on them after handover. Because information keeps flowing between your team and ours, decisions get made while we're still there, not weeks later.

Multi-site & support

How does DRI Systems keep the same standard across many locations?

Every site runs through CORE™. Once the standard exists, every new site is a repetition, not a reinvention. The same model, the same crew standard and the same handover apply at every location, so your sites look and work the same way. That consistency also helps your own team: they know what to look for at any location.

Does DRI Systems work at remote sites?

Yes. Distance changes the logistics; it doesn't change the standard. We plan the travel, materials and crew in advance, so a site far from everything gets the same work and the same standard as one next door.

Can DRI Systems handle a rollout across many locations at once?

Yes. Multi-site and nationwide rollouts are what our execution model is built for. A rollout is where coordination matters most: we align scope and schedules across all your locations, assign the right specialists to each one and deliver every site to the same standard.

What support does DRI Systems offer after handover?

Handover isn't goodbye. Our Field Service & Maintenance capability keeps custody of what we delivered, with ongoing support and maintenance, and the same execution standard applies to every upgrade and future deployment.

Who does a client work with day to day at DRI Systems?

Behind every project there's a team that coordinates with your stakeholders and keeps communication continuous, from the first conversation, and a crew that carries the same standard to every site.

Working with us

How does DRI Systems define pricing?

Every operation is different, so we define scope and investment together after the CORE™ Assessment. We don't sell packages: pricing follows the scope we define with you, including the number of sites, the layers involved, new openings versus upgrades and the support you need afterward.

Is DRI Systems work done by its own crew or by subcontractors?

Our crew carries the work and the standard on site. When a project needs a specialized trade, we bring in certified partners and coordinate them through CORE™, so the result is held to the same standard and you still have one point of accountability. We keep growing and training our own field teams to bring more of the work in-house.

What is the DRI Systems crew like on site?

Our crew is the part of DRI you actually meet: on your site, in your utility rooms and at your front desk. They are respectful of your team, your guests and your space, they leave the work clean and documented, and they stay until everything works and you've checked it yourself.

What's next for DRI Systems?

We're building toward connected, intelligent infrastructure, and toward becoming the nation's most trusted partner for integrated IT and communications deployment. Our vision is a future where public and corporate infrastructure is seamlessly connected and intelligent. Whatever IT becomes next, it will run through CORE™.

Still wondering?

Bring us the question your operation is asking.

Every operation is different. Tell us how yours runs and we'll answer with your sites in mind.

Bennie 22
DRI Systems
CORE™ Assessment

Your CORE™ Assessment

A few questions. An initial read on what you’re ready for.

Where is your operation today? Choose all that apply
How many sites do you run?

Step 1 of 3